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Terms & Conditions

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OUR DELIVERY POLICY

Every effort will be made to deliver the goods as soon as possible after your order has been accepted, and in any event within the time stipulated. However, we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In this case, we may inform you of the delay and the reason for the delay as soon as is practical. If you cannot accept delivery, you will br fully liable for all associated storage and return / re-delivery costs.

 

RETURNS & SHORTAGES

Goods which prove unsuitable may be returned for refund if they are returned to ourselves within 7 days of receipt. Subject to the following conditions:

  • Items are returned carriage paid (Neither the carriage on despatch or return will be credited).
  • Items are received in a resalable condition.
  • Items should be returned unused in their original condition in order to secure a refund.
  • Items are returned complete with all packaging in good condition. (We reserve the right to levy a charge to replace product packaging which is damaged or defaced).
  • Items returned after 7 days from receipt will be subject to a restocking charge of not less than 15%. This does not affect your statutory rights.
  • We cannot accept any items which have been specially ordered for you or manufactured to your specification for return.
  • All returns are to be accompanied by the senders name and address, date and invoice number (these are found on the invoice), and reason for return. Please help us to help you.
  • We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require it on the event of a claim with your carrier.

www.motorcycletyresuk.com™ are not responsible for any labour charges incurred during
fitment or removal of allegedly faulty (or incorrectly supplied) parts.

Please advise www.motorcycletyresuk.com™ of any problems with shortages, carrier damage or incorrecty supplied items within 5 days of receipt. We regret that beyond this time, due to circumstances beyond our control we will be unable to process your claim.

 

DEPOSITS

On any non stock special order item we reserve the right to charge a deposit of £50 of order value to the customers credit/debit card, which is non returnable in the event of cancellation, based upon the customer's implicit instructions to order the goods on their behalf.

 

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